2026 Comparison
Jim's Plumbing vs Metropolitan Plumbing
Two of Australia's largest plumbing franchises go head to head. We compare pricing, service quality, and coverage to help you choose.
Winner
Jim's Plumbing
Best overall value across average pricing, service reach, and rating.
Average Gap
$65
Difference in average cost across matched plumbing jobs.
Market Range
$0 - $3,800
The combined low-to-high range across both providers.
Melbourne, VIC · Est. 2001
From
$0
Average
$546
Coverage
10 areas
Best for: Homeowners wanting reliable nationwide service with emergency availability
Review Jim's PlumbingSydney, NSW · Est. 2009
From
$0
Average
$611
Coverage
8 areas
Best for: Customers wanting payment flexibility and no call-out fees
Review Metropolitan PlumbingPrice Comparison
Side-by-side pricing for matching plumbing services
| Service | Jim's Plumbing | Metropolitan Plumbing | Difference |
|---|---|---|---|
| Call Out Fee | $50 | $0 | +$50 |
| General Hourly Rate | $120 | $135 | -$15 |
| Blocked Drain | $275 | $310 | -$35 |
| Leaking Tap Repair | $180 | N/A | — |
| Hot Water System | $2400 | $2600 | -$200 |
| Toilet Repair | $250 | N/A | — |
| Leaking Tap | N/A | $200 | — |
| Burst Pipe Emergency | N/A | $420 | — |
Trust signal
Verified pricing snapshot
Pros & Cons
Jim's Plumbing
WinnerPros
- ✓National coverage across all major Australian cities
- ✓24/7 emergency plumbing service available
- ✓Online booking system for convenient scheduling
- ✓All franchisees are fully licensed and insured
Cons
- ✗Franchise pricing can vary between locations
- ✗Can be 10-20% higher than independent plumbers
- ✗Call-out fee applies to most jobs
Metropolitan Plumbing
Pros
- ✓No call-out fee on any job
- ✓Interest-free payment plans available
- ✓Lifetime labour guarantee on all work
- ✓Large fleet ensures fast response times
Cons
- ✗Premium pricing compared to smaller operators
- ✗Quotes can vary between individual technicians
- ✗Upselling reported by some customers
Bottom Line
Winner: Jim's Plumbing
Jim's Plumbing offers slightly lower base rates but charges a call-out fee, while Metropolitan Plumbing has no call-out fee but higher hourly rates. For simple jobs, Jim's works out cheaper. For larger jobs requiring multiple hours, Metropolitan's no call-out advantage diminishes. Jim's has wider geographic coverage.
Choose Jim's Plumbing for quick, simple jobs where the call-out fee is offset by lower hourly rates. Choose Metropolitan for larger jobs and if you want interest-free payment plans.
Comparison FAQ
Jim's Plumbing is approximately 11% cheaper on average across comparable services. However, prices vary by service — always compare the specific service you need.
Jim's Plumbing offers 6 listed services, while Metropolitan Plumbing offers 6 listed services.
Choose Jim's Plumbing for quick, simple jobs where the call-out fee is offset by lower hourly rates. Choose Metropolitan for larger jobs and if you want interest-free payment plans.