Privacy Policy

Last updated: 24 March 2026

WhatCosts ("we", "us", "our") operates the website whatcosts.com. This Privacy Policy explains how we collect, use, and protect information when you visit our site.

Information We Collect

Automatically collected

When you visit WhatCosts, we may automatically collect:

  • IP address (anonymised)
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type and screen resolution

This data is collected via Google Analytics 4 to help us understand how our site is used and improve our content.

Voluntarily provided

If you submit a pricing correction or contact us, we collect:

  • The correction details you submit (service type, value, source URL)
  • Your email address (only if you provide it)

How We Use Your Information

  • To improve the accuracy of our pricing data
  • To understand which pages and services are most useful
  • To respond to your enquiries
  • To detect and prevent abuse

We do not sell your personal information to third parties.

Cookies & Advertising

We use cookies for analytics (Google Analytics 4) and may display ads via Google AdSense. These services may use cookies to serve ads based on your prior visits. You can opt out of personalised advertising at Google Ad Settings.

Third-Party Services

We use the following third-party services:

  • Google Analytics 4 — website analytics
  • Google AdSense — advertising
  • Vercel — website hosting
  • Supabase — database services

Each service has its own privacy policy governing data it collects.

Data Storage

Your data is stored securely using Supabase (hosted on AWS ap-southeast-2, Sydney). All data transfers are encrypted via TLS.

Data Retention

Analytics data is retained for 14 months. Pricing corrections are retained indefinitely to maintain data accuracy. Contact enquiries are retained for 12 months.

Your Rights

Under the Australian Privacy Act 1988 and applicable international privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Contact

For privacy enquiries, email us at [email protected] or visit our contact page.
ABN: 82 941 321 578

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.